How to submit requests and receive record copies
To request a copy of your medical records, download, print and complete the UM Health-Sparrow Authorization Form. Incomplete forms will be denied.
Mail, fax or email your request to the Medical Records Department
Mailing address:
Medical Records Department
Health Information Management (HIM)
University of Michigan Health-Sparrow
1215 E Michigan Ave
Lansing, MI 48912
Phone: 517-364-2276
Fax: 517-364-3894
Email: HIMSparrow@UofMHealth.org
Hours of Operation: Monday-Friday, 8:30am to 4:30pm
Note that your medical record is also available through MyChart for free, and you can submit a request at any time.
Frequently Asked Questions (FAQs)
Medical information is not provided in HIM/Medical Records over the phone due to privacy issues.
Yes, we do accept release of information authorizations from other facilities.
Medical records are only faxed for immediate care purposes to a physician’s office or healthcare facility.
There are no fees for sending your medical records to another physician or healthcare facility for the continuation of your medical care. Medical records sent to you directly through the MySparrow portal also do not have any fees. Records requested in paper or other formats as well as releasing to any third party other than the patient will include fees as allowed under State of Michigan statute and updated annually.
If you believe your medical record is incorrect or incomplete, you have the right to request us to add to or amend existing information. Your request must be in writing and must include the reason for your request. You may submit a “Request for Amendment of Protected Health Information” form to the Medical Records/HIM department.